Terms of Service

1. Description of the Service

DRAPAI provides AI-powered virtual try-on and fashion imaging tools. You may use the Service to upload photos, apply virtual garments or styling, and view or download results, subject to your plan and these Terms. The Service processes your uploads on our systems (including automated processing partners) to generate outputs. Features and availability may differ between the website and mobile app.

2. Eligibility and Account

You must be at least 13 years old (or the minimum age in your jurisdiction to consent to terms) to use the Service. If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate information and update it as needed.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in line with these Terms. You are solely responsible for Your Content and for any outputs you save, publish, or share outside the Service.

You must not: (a) upload or generate content that infringes intellectual property, privacy, publicity, or personality rights, or that is illegal, defamatory, harassing, hateful, or otherwise harmful; (b) depict any identifiable person—including public figures—without permission where required by law, or in a way that is deceptive, mocking, sexualised without consent, or intended to mislead others about endorsement, identity, or events; (c) impersonate another person or misrepresent the source or authenticity of an image; (d) attempt to reverse-engineer, scrape, or overload the Service; (e) use the Service to build a competing product or to train AI models without our written permission; (f) share your account or access in a way that violates your plan; or (g) use outputs in regulated advertising, political campaigning, or other contexts where substantiation or consent is required, unless you have verified that your use is lawful. We may suspend or terminate access, remove content, or restrict features for violations.

4. Your Content and Licences

You retain ownership of content you upload (“Your Content”). You grant us a non-exclusive, royalty-free, worldwide licence to use, process, store, transmit, and display Your Content solely to provide, secure, and improve the Service (for example, generating try-on results and delivering them to you). We do not use your photos to train AI models.

Visual assets (uploaded photos, garment images, and generated outputs) are kept only for a limited time so you can view or download results, then deleted from our storage by automated cleanup. By default, files are removed within about 21 minutes after a job finishes; in some cases outputs may be kept for up to 14 days. Unfinished provisional uploads may be removed sooner (typically within about 1 hour). Account-related metadata (such as job status and timestamps) may be kept longer as described in our Privacy Policy.

Data is protected in transit (TLS). Stored files are held in private, access-controlled storage scoped to your account; we do not offer end-to-end encryption where only you can decrypt files on our servers. Processing requires our systems to read image content to generate results. Details are in our Privacy Policy.

You represent that you have all rights needed for Your Content and that it complies with these Terms.

5. Content Rules and Permissions

Upload only content you have the right to use. If an upload includes another person, you are responsible for obtaining their permission where required by law—including for synthetic or edited depictions created with the Service.

Do not upload sensitive personal information (for example, government IDs), illegal content, or content that infringes others’ rights. You are responsible for how you use, share, or publish outputs; sharing an output may create separate legal obligations for you.

6. Reports, Removal, and Cooperation

If you believe content on or produced through the Service infringes your rights or violates these Terms, contact us with enough detail for us to locate the material (for example, your account email, job or output description, and URLs if available). We may review reports and, where appropriate, remove or restrict access to content, suspend accounts, or take other action at our discretion.

We may preserve and disclose information when we believe in good faith that it is required by law, court order, or governmental request, or necessary to protect rights, safety, and the integrity of the Service. Responding to lawful requests does not make us a creator or publisher of user-generated content.

7. Our Intellectual Property

The Service, including its design, text, graphics, software, and DRAPAI branding, is owned by us or our licensors. You may not copy, modify, or create derivative works from the Service except as allowed in these Terms or with our prior written consent. Output you generate using the Service may be subject to your plan and our usage policies.

8. Payment and Subscriptions

Paid plans are billed according to the pricing and billing cycle shown at sign-up or in the app. Fees are non-refundable except where required by law or as stated in an applicable refund policy. Subscriptions may renew automatically unless cancelled before the renewal date. We may change prices with notice; continued use after the change constitutes acceptance. Taxes may apply depending on your location.

9. App Store Purchases

If you purchase a subscription through Apple’s App Store or Google Play, the platform provider may process payments and manage refunds and cancellations under its own terms. If there is a conflict between platform terms and these Terms regarding billing, the platform terms will apply to the extent required.

10. Disclaimers

The Service is provided “as is” and “as available.” We do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose. Virtual try-on and AI-generated results are for illustration and inspiration only and do not guarantee real-world fit, colour, or appearance. You use the Service at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, DRAPAI and its affiliates, officers, and employees are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or profits, arising from your use of the Service. Our total liability for any claims related to the Service shall not exceed the amount you paid us in the 12 months before the claim (or, if you have not paid, zero). Some jurisdictions do not allow these limitations; in such cases they apply only to the extent permitted.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access or account for breach of these Terms, for legal or operational reasons, or at our discretion. On termination, your right to use the Service ends. Provisions that by their nature should survive (e.g. disclaimers, limitation of liability, dispute resolution) will survive.

13. Changes to the Terms

We may update these Terms from time to time. We will post the updated version on the website and/or in the app and update the “Last updated” date. Material changes may be communicated by email or in-app notice. Continued use of the Service after changes constitutes acceptance. If you do not agree, you must stop using the Service.

14. General

These Terms form the entire agreement between you and DRAPAI regarding the Service. If any part is held unenforceable, the rest remains in effect. Our failure to enforce a right does not waive it. You may not assign these Terms; we may assign them in connection with a merger or sale of assets. Governing law and dispute resolution will be specified in the Service for your jurisdiction (e.g. the laws of the jurisdiction where we are established, with disputes resolved there), unless mandatory consumer law in your country provides otherwise.

15. Contact

For questions about these Terms or to report abuse, contact us at [email protected] or via our contact form. For privacy matters, see our Privacy Policy and contact [email protected].